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Remote Product Support Specialist - Cyber Risk Platform

Remote / Online - Candidates ideally in
Londonderry, Rockingham County, New Hampshire, 03053, USA
Listing for: Black Kite
Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Black Kite is seeking a Product Support Specialist to be the frontline voice for customers, solving real issues and guiding users on the TPCRM platform. This remote role offers exposure to a market-leading product and opportunities to grow within cybersecurity.

You will deliver fast, high-quality support via Zendesk and email, build deep product knowledge, and collaborate across teams to improve the user experience while ensuring high customer satisfaction.

We have an opening for a Remote Product Support Specialist
- Cyber Risk Platform in NH, United States within Management & Operations, Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Product Support Specialist
- Cyber Risk Platform role in the description above.

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