Remote Technical Support Specialist - SQL & SaaS
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-09-30
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Relativity is seeking an Application Analyst in Customer Support to provide specialized technical help across a product vertical for both technical and non-technical users. You will diagnose, troubleshoot, and resolve complex software and network issues, while maintaining accurate Salesforce records and communicating with customers.
Daily duties include creating, updating, and closing tickets, escalating to appropriate teams, and ensuring SLAs are met.
For the Remote Technical Support Specialist - SQL & SaaS position at Relativity, we are reviewing applications now.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support Specialist - SQL & SaaS role in the description above.
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