Vice President, Information Technology

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Location This role is a hybrid position

This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Boston, MA is preferred. We are also open to candidates based near our Santa Barbara, CA or New York City, NY offices.

The Role Sonos is hiring a Vice President, Enterprise Acceleration (Infrastructure Technology) to lead the enterprise technology organization at a pivotal moment. IT at Sonos sits in the company’s Customer organization, alongside DTC, Customer Experience, and Partnerships, and reports directly to the Chief Operating Officer.

We are looking for a leader who will reshape how enterprise technology is built and operated, moving manual processes to AI-assisted and automated workflows, hardening our security posture for a public company, and scaling impact through automation. This leader will own the systems that run commerce, customer service, supply chain, finance, and revenue, as well as the data and infrastructure beneath them.

Sonos’ strategy is clear:
Sonos is the essential platform for seamless entertainment in the home. We value clarity over hedging, specificity over vagueness, and outcomes over activity. The right leader is a builder who treats AI as a force multiplier that frees the team for creative, high-judgment work and treats cost discipline and security as table stakes.

What You’ll DoLead a global organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture.

Set and execute the enterprise technology strategy in direct partnership with the COO and senior leadership team, including the CFO, CRO, CMO, CPO, and Software leadership.

Own enterprise applications, including ERP/SAP, revenue systems, supply chain and finance systems, DTC e-commerce, marketing technology engineering, and the global contact center platform.

Operationalize AI across the enterprise by moving IT from exploration to disciplined execution, standing up cross-functional transformation pods, and setting function-specific enablement targets.

Build the AI enablement and data foundation, including a consistent agent registry, authentication layer, and governance model in partnership with the Software organization, with the goal of enabling through guardrails, not gates.

Lead data strategy, platforms, and engineering across customer, finance, and product data on a modern Snowflake-based platform.

Continually modernize Sonos’ security posture in an evolving AI world, driving the cyber program toward NIST maturity, owning SOX controls, and ensuring SEC material-incident disclosure readiness.

Oversee IT infrastructure and operations, including global support desk, infrastructure and site engineering, collaboration tools, and factory/manufacturing engineering technology.

Own the IT investment portfolio and operating plan; make disciplined build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO relationships.

Run closer to the customer by measuring IT impact through business outcomes such as DTC conversion, customer service cost, CSAT, revenue system reliability, and operational performance.

What You’ll Need Basic Qualifications
15+ years of enterprise technology leadership, including senior ownership of enterprise applications, data, infrastructure, and security erience leading and developing global, distributed technology teams and senior…