Application Support Analyst

Req  NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Application Support Analyst to join our team in El Paso, Texas (US-TX), United States (US).functional Information Services support for users in a hospital setting-Supporting the client on various clinical and financial application such as Cerner, PBAR-Provide support internal to Information Services by reviewing help desk tickets, doing initial triage, resolving some yourself or passing on to the next level

Business Advisors or to the local infrastructure team-- Especially support any Cerner EMR upgrades/implementations, and or issues assigned to resolve – works closely with the CI – attends Clinical Informatics Committee meetings.

- Application Security set up new users in various local Applications, review eIDs and Local Access requests for appropriateness and accuracy--Help ensure that all security officers are notified of termination and job changes and also removes/changes access accordingly for any systems locallyassigned.

-Application maintenance and reviewing system logs for various applications-Perform help desk ticket triage and processing tickets to the IS team members
- Helps insure that all interfaces are always up and running – works with vendors and home office accordingly--Responsible for coordinating and overseeing local application upgrades and implementations with vendors and end users.

--Responsible for maintaining and updating the local hospital intranet.

--Responsible for supporting local Microsoft Access development where necessary.

-Perform some application maintenance-Perform security administration functions and follows up with all security administrators to ensure everyone is following procedures.

-Review the system logs of various systems-Perform routine daily tasks such as FTPing files, data queries and processing of that data or reports to users-Compile, review and process compliance reports-Work with users and provide basic instruction for certain functions within the applications-Rotate in an on call schedule with the hospital's Information Services team

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA ServicesNTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit  to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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