Remote SaaS Technical Support Specialist
Kalispell, Flathead County, Montana, 59901, USA
Listed on 2026-10-01
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Foundant is seeking a Technical Community Support professional to join the Essentials Support team. The role focuses on timely, technical customer support for mission-driven clients using Smart Simple software, with emphasis on troubleshooting, documentation, and proactive communication.
You'll work in a remote-first environment with global teams, handling tickets, upgrades, and client training while driving customer satisfaction and platform adoption. Travel is limited but may occur up to 10%.
Join us at Foundant as our next Remote SaaS Technical Support Specialist in Bozeman, MT, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Technical Support Specialist role in the description above.
We appreciate your interest in this position.
Join Foundant and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).