Associate User Experience Designer; Remote

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 3 million providers connected to health plans, and processing over 19 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Associate User Experience (UX) Designer is part of the Availity Design and Experience Team. You will design user-centered, visually compelling experiences that improve the usability and effectiveness of Availity's products while supporting business goals. Partnering with User Research, you will translate insights into thoughtful, high-quality solutions and independently create deliverables ranging from wireframes to polished visual designs, interactive prototypes, user flows, and reusable design system patterns.

Sponsorship, in any form, is not available for this position

Eastern/Central Time Zones Preferred

*** READ BEFORE APPLYING:
Applicants must provide link to their portfolio (showing user experience designs that demonstrate involvement with product development and development teams). Applications without a portfolio will not be considered. If portfolio is password protected, please include in your application.

Why you want to work on this team:

• You will be a vital member helping to shape the future of user experience here at Availity.
• We are growing as a design team and are looking for enthusiastic team members that want to be part of an exciting design movement.

To be qualified for this role, you have:

• Bachelor's degree in User Experience (UX) Design, Interaction Design, Web Design, Graphic Design, New Media, Interactive Digital Media or Computer Science preferred, or equivalent work experience.
• Over two years of experience designing digital products, with demonstrated strength in visual design and UX processes.
• A strong portfolio showcasing high-quality visual design and UX thinking. We are especially interested in seeing high-fidelity design work, visual exploration, and concept work.
• Strong familiarity with Figma.
• Thorough question asking and note taking skills.
• Adaptability to pivot in a quickly changing environment.
• User empathy and natural curiosity.
• Learning agility. You have the ability to quickly grasp new situations, synthesize large amounts of information quickly, and find answers
• Strong familiarity with accessibility/508 Compliance
• Experience collaborating with multiple stakeholders across disciplines.
• Experience engaging directly with users to gather insights, validate concepts, and test designs or hypotheses throughout the design process.
• Self-motivation and ability to work with little supervision, prioritizing work from multiple sources.
• Experience with behavioral analytics (such as Google Analytics or Pendo) is a plus.
• Experience writing, recruiting, and conducting usability studies, analyzing and synthesizing results to present to stakeholders is a plus.
• Experience with in the healthcare technology space is a plus.

What you will be doing:

• Articulating design goals and outcomes with various stakeholders to build a shared vision.
• Fostering relationships and collaborating closely with UX, research, product, and engineering teams.
• Weaving together experiences built on multiple platforms to tell a consistent brand story that unfolds across touchpoints.
• Designing exciting, innovative experiences.
• Building deeper understanding of our products and services.
• Articulating an experience vision that delivers value in the near-term while continuously evolving in the…