Remote Token & Access Support Specialist
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-01
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Ping Wind, Inc. is seeking a Token Support Customer Service Representative to provide Tier 1 help desk support for token-related issues and password resets in the FSA IAM systems.
You will be the first point of contact for users needing assistance with hard tokens, two-factor authentication, and account access during core business hours. The role requires strong customer service, secure handling of sensitive information, and the ability to follow detailed procedures.
Are you ready to take on the Remote Token & Access Support Specialist role at Ping Wind, Inc.?
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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