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Senior Enterprise Tech Support Engineer - Remote

Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: Cribl
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 141000 USD Yearly USD 90000.00 141000.00 YEAR
Job Description & How to Apply Below

Cribl is seeking Technical Support Engineers to deliver enterprise-level support for our telemetry observability platform. You will work with customers and partners across channels, diagnosing issues and delivering timely, accurate solutions.

The role requires deep technical knowledge, strong collaboration, and a passion for helping customers. Preference for experience with distributed systems, Linux, AWS/Azure, and observability tools.

This posting is for the Senior Enterprise Tech Support Engineer
- Remote role at Cribl, based in Boston, MA, United States.

We are currently recruiting a Senior Enterprise Tech Support Engineer
- Remote for our team in Boston, MA, United States.

This is an excellent position to take on the Senior Enterprise Tech Support Engineer
- Remote role at Cribl.

As a Senior Enterprise Tech Support Engineer
- Remote, you will play an important part at Cribl in Boston, MA, United States.

Position Requirements
10+ Years work experience
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