Associate Director, Client Services; Fully Remote

• You will be the strategic lead for key client relationships, owning retention, growth, and client health.
• You will partner with paid media, SEO, measurement, and creative teams to connect performance to business outcomes.

What We're Looking For:

• Bring 7+ years of client services or account management experience, including 4+ years at a digital agency.
• Speak paid media fluently and use data from Google Ads, Meta Ads, Google Analytics, and CRMs to solve problems.
• Communicate complex stories clearly, stay resilient, and thrive in ambiguity.
• Enjoy unlimited PTO, comprehensive health/dental/vision, and a 401(k) with employer match.
• Take advantage of 12 weeks paid parental leave, summer Fridays, and a company-paid Class Pass membership.
• Be part of a fully remote, inclusive culture with virtual team events and a tight-knit team.

Silverback Strategies is a digital marketing agency that helps clients grow through paid media, SEO, measurement, and creative. It is a fully remote, tight-knit team named a best place to work by Ad Age and Inc., with a collaborative, 'work hard, play hard' culture.