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Remote IT Help Desk Specialist

Remote / Online - Candidates ideally in
Kansas City, Jackson County, Missouri, 64151, USA
Listing for: The Helmsman Group LLC
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

The Helmsman Group LLC is seeking a Call Center Representative for remote Technical Support / Help Desk to provide first-level assistance via phone, email, chat, and ticketing systems. You will diagnose and resolve common hardware, software, account, connectivity, and application issues while delivering professional customer service in a remote setting.

Ideal candidates have 1–2 years in technical support or related roles, strong troubleshooting skills, and the ability to communicate clearly

We are looking to fill the Remote IT Help Desk Specialist position at The Helmsman Group LLC in California, MO, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote IT Help Desk Specialist role in the description above.

We appreciate your interest in this position.

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