Remote Banking Support Specialist; Tier 1
Alexandria, Campbell County, Kentucky, 41001, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Jack Henry & Associates, Inc. offers a remote Tier 1 Support Specialist role supporting banking clients. You’ll troubleshoot via a ticketing system, resolve issues, and provide clear, professional customer service.
The role requires staying within Service Level Standards and may involve some on-site onboarding. Ideal candidates have 4+ years in financial institutions and 1+ year in customer service, strong communication, and problem-solving abilities, plus flexibility for after-hours on-call
The following opening is for a Remote Banking Support Specialist (Tier
1) with Jack Henry & Associates, Inc.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Banking Support Specialist (Tier
1) role in the description above.
We appreciate your interest in this position.
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