Project/Program Manager - Agile Delivery
Cuyahoga Falls, Summit County, Ohio, 44221, USA
Listed on 2026-10-02
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IT/Tech
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Business
Overview Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.
How can you make an impact?The Program Operator plays a pivotal role in supporting the successful execution of agile programs, overseeing the coordination and operational aspects of multiple projects or product initiatives within an agile environment. The Program Operator ensures that all teams adhere to agile principles and methodologies, facilitates communication across teams, manages dependencies, and removes operational obstacles to ensure program success. This role requires strong organizational and problem-solving skills to oversee the day-to-day execution of the program, while maintaining alignment with business goals and customer needs.
This is a remote position open to applicants authorized to work for any employer within the United States.
What You'll Do:- Assist in the planning, execution, and delivery of large, complex agile programs by ensuring that teams follow agile processes and methodologies.
- Ensuring that scope is documented and kept up to date.
- Coordinate cross-functional team efforts to ensure timely delivery of program objectives.
- Support the Program Manager or Scrum Master in monitoring program progress and identifying any blockers or risks.
- Ensure alignment between multiple product teams working within the program.
- Organize and facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives for the program teams.
- Support teams in adhering to their sprint goals and work to resolve operational roadblocks.
- Ensure consistency and effective communication of agile practices across teams, maintaining high standards for agile execution.
Risk Management:
- Assist in the identification, tracking, and management of dependencies between teams, projects, and external stakeholders.
- Proactively address potential risks to program delivery, escalating issues when necessary to appropriate stakeholders.
- Coordinate mitigation strategies and ensure risks are appropriately managed and communicated.
- Provide day-to-day operational support to agile teams, helping them adhere to timelines and deliverables.
- Ensure that the tools and resources required by the teams are available and functioning.
- Act as a liaison between technical teams, product teams, and business stakeholders to ensure operational needs are met.
- Maintain transparent communication with stakeholders, ensuring they are informed of program status, risks, and any changes to scope or delivery timelines.
- Prepare and present regular status reports, key metrics, and updates on program progress and performance.
- Ensure stakeholder expectations are managed effectively and that any changes or issues are communicated in a timely manner.
- Drive continuous improvement initiatives by identifying areas for process optimization and efficiency gains.
- Support agile teams in adopting new tools, techniques, or processes that improve team performance and overall program delivery.
- Facilitate knowledge-sharing between teams and encourage a culture of innovation.
- Ensure that all program-related documentation is maintained, including roadmaps, timelines, release plans, and issue logs.
- Track and analyze program performance metrics, including…
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