Remote Chicago- Product Support Specialist; AI-Driven
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-02
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Fyxer is building an AI executive assistant that handles emails, scheduling, and follow-up, freeing client-facing roles to focus on customers. The team of 32 people has grown from $1M to $30M ARR and ranks 7th in Andreessen Horowitz's top AI apps.
We are hiring for a remote Senior Customer Support Engineer to own the front line of support, diagnose and resolve issues, and contribute to knowledge base content. 5+ years in B2B SaaS support and experience with Zendesk/Intercom/Jira are required.
This Full Time opportunity is for the Remote Chicago-Based Product Support Specialist (AI-Driven) role at Fyxer Limited.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Chicago-Based Product Support Specialist (AI-Driven) role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).