Consulting Principal, Healthcare Claims

Cognizant Consulting is more than Cognizant's consulting practice. We are a global community of 5,000+ experts dedicated to helping clients reimagine their businesses. Blending our deep industry knowledge with technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. Now, we are looking for our next colleague to join us in shaping the future of business.

Could it be you?

As a Consulting Principal, Healthcare you will make an impact by leading Agile delivery for complex healthcare payer platform implementation and modernization programs. You will be a valued member of the Healthcare Consulting team and work collaboratively with product owners, business analysts, architects, engineering teams, testing teams, vendors, and client stakeholders.

You will provide delivery leadership across multiple work streams, remove impediments, manage risks and dependencies, and help teams deliver high-quality business and technology solutions aligned with client objectives.

• Lead Agile delivery for healthcare payer platform implementation, migration, enhancement, and modernization initiatives, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
• Coordinate execution across business analysis, configuration, development, testing, data conversion, integration, release management, and other cross-functional work streams.
• Partner with product owners and business stakeholders to maintain a prioritized, delivery-ready backlog with clearly defined user stories, acceptance criteria, milestones, and dependencies.
• Improve delivery predictability through Jira governance, sprint and velocity analysis, dependency management, risk mitigation, and transparent reporting of progress and outcomes.
• Collaborate with program leadership, client stakeholders, and delivery partners to resolve impediments and align teams on scope, priorities, release objectives, environment readiness, quality standards, and implementation plans.

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you are engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

• Proven experience as a Scrum Master, Delivery Lead, Agile Program Lead, or Consulting Manager on complex healthcare payer transformation or platform implementation programs.
• Strong experience leading Agile delivery using Scrum or SAFe, including backlog management, sprint planning, release planning, delivery metrics, and Jira administration.
• Demonstrated ability to coordinate multiple teams, work streams, vendors, and stakeholders within a large-scale technology implementation or modernization program.
• Strong understanding of the software delivery lifecycle, including requirements management, configuration or development, testing, deployment, release management, and production readiness.
• Exceptional facilitation, communication, stakeholder management, risk management, conflict resolution, and influencing skills across business, technology, vendor, and client teams.

• Healthcare payer industry knowledge across claims, enrollment, benefits, provider administration, membership, or customer service operations.
• Hands-on experience supporting Facets implementation,…