Principal Solution Architect

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely and effortlessly. Our ERP estate is where much of that work is bought, built, paid for and reported, and the Principal IT ERP Solution & Portfolio Management role leads solution and portfolio management for it from the IT side.

This is a senior individual contributor role for someone who enjoys bringing order to complexity. Our landscape is organized around value streams such as Procure-to-Pay, Material-to-Deploy, Record-to-Report and Capital Programs and Portfolio Management, and around the IT work streams that serve them, including development, data, reporting, security, testing and cutover. It runs on SAP S/4

HANA at the core, alongside surrounding platforms such as the Procurement Gateway, satellite and field systems, and an expanding set of third‑party and outsourced service providers brought in by Procurement and the business. You will hold a single connected view across all of it: what is in flight, what it depends on, what it will cost, and what happens if it moves.

The initial focus for this role is the supply chain and spend portfolio, spanning Procure-to-Pay and Accounts Payable, Supply Chain and Sourcing, Material-to-Deploy, Project Systems, capital programs and construction flow, together with the points where these transactions land in Record‑to‑Report. Scope is expected to broaden as the estate moves from transformation into steady state and as new platforms join the landscape.

You will run intake, prepare the impact assessments that give leaders a clear basis for a decision, keep the roadmap and dependency view current, and help protect the health of the landscape by encouraging standard solutions and steady reduction of complexity. This role earns its influence through trust, transparency and credibility rather than reporting lines. It reports to the Vice President, IT Billing & ERP and has no direct reports.

This role is designated as a fully remote position within the United States.

• Maintain a strategic view of the ERP portfolio, including priorities, dependencies, costs, risks, and cross‑functional impacts.

• Manage portfolio demand intake and partner with business and IT stakeholders to validate requirements, value, and funding justification.

• Assess business, technical, operational, and organizational impacts of major changes to support informed decision‑making.

• Oversee change request management, ensuring scope, effort, status, and release sequencing are aligned across dependent work streams.

• Lead portfolio planning activities, translating enterprise priorities into executable, milestone‑driven roadmaps.

• Maintain visibility into the end‑to‑end ERP ecosystem, including SAP S/4
  
  HANA, SAP Ariba, SAP Business Network, and integrated platforms.

• Partner with architects, engineering leaders, and business stakeholders to evaluate solution options and recommend…