Digital Marketing & Online Presence Specialist

We are looking for a Digital Marketing & Online Presence Specialist to help strengthen our online presence, generate new business opportunities, and ensure potential customers receive timely and professional responses across our digital channels.

In this role, you will manage and monitor the company’s Google Business Profile, website inquiries, online reviews, messages, and other digital platforms. You will also support lead generation and digital marketing activities, identify opportunities to improve our Google visibility and website engagement, and help ensure online inquiries are promptly addressed or routed to the appropriate team.

The ideal candidate is tech-savvy, organized, responsive, and customer-focused, with an interest in digital marketing and online lead generation. This is a great opportunity for someone who enjoys working across digital platforms, communicating with customers, and contributing to the company’s growth through a strong and engaging online presence.

• Manage and monitor the company’s Google Business Profile and overall online presence.
• Monitor the company's website for new inquiries, messages, and potential leads.
• Respond to website and online inquiries or route them to the appropriate team member.
• Monitor incoming phone calls and assist with customer inquiries when needed.
• Support digital marketing activities, including online research, content updates, and lead generation.
• Identify opportunities to improve Google visibility, website engagement, and online lead generation.
• Coordinate with David and other team members regarding digital marketing and online activities.
• Monitor online reviews, messages, and customer interactions across digital platforms.
• Help maintain accurate and up-to-date information across the company’s online platforms.
• Assist with other digital marketing, customer communication, and administrative tasks as needed.

• Experience in digital marketing, Google Business Profile/Google tools, or online lead generation.
• Strong communication and customer service skills.
• Comfortable managing websites, online messages, and digital platforms.
• Basic knowledge of SEO and online marketing is preferred.
• Strong attention to detail and organizational skills.
• Able to respond promptly to online inquiries and customer messages.