Remote Epic Go- Support Specialist; EST
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, Technical Support, IT Consultant -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Beacon Hill Staffing Group, LLC is seeking a customer-focused Epic Go‑Live Support Representative for a remote, short-term engagement. You’ll be the first contact for end users, handling issue intake, documentation, and escalation while maintaining a positive service experience.
The role requires call center or help desk experience, basic IT knowledge, and strong communication skills to learn Epic workflows during Go‑Live. Monitoring and professional interaction with users are essential.
We would love to welcome a new Remote Epic Go-Live Support Specialist (2pm-10pm EST) to our team in Austin, TX, United States.
Step into the Remote Epic Go-Live Support Specialist (2pm-10pm EST) role at Beacon Hill Staffing Group, LLC in Austin, TX, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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