Senior Network Engineer

SENIOR NETWORK ENGINEER

Department:
Network Engineering

Reports To:

EVP of Engineering

We are seeking a highly skilled and motivated Senior Network Engineer to play a key role in the design, implementation, and ongoing optimization of our Fiber-to-the-Home (FTTH) network. This role is critical to ensuring the reliability, scalability, and performance of our growing broadband infrastructure.

As a senior member of the engineering team, you will lead complex network design initiatives, mentor junior engineers and support staff, and serve as an escalation point for advanced troubleshooting. You will work closely with cross-functional teams to support operational excellence and deliver a world-class broadband experience to our customers.

• Design, implement, and maintain robust, scalable network infrastructure to support residential and small business FTTH services.
• Develop and deploy configurations for routers, switches, servers, firewalls, and other core network equipment.
• Collaborate with OSP, Field Operations, and NOC teams to ensure network readiness, capacity planning, and efficient service delivery.
• Evaluate and integrate new technologies and architectures that enhance network performance and cost efficiency.

• Monitor network performance and proactively identify, troubleshoot, and resolve network issues to maintain optimal uptime.
• Lead root cause analysis and post-incident reviews for critical network events.
• Maintain complete and accurate technical documentation for network configurations, diagrams, and standard operating procedures.
• Oversee automation efforts to streamline network management and improve response times.

• Implement and enforce network security measures, including access control, authentication, and traffic segmentation.
• Develop and test disaster recovery and business continuity procedures.
• Ensure compliance with regulatory and internal standards related to data integrity and network security.

• Serve as a technical mentor and subject matter expert for the network engineering and NOC teams.
• Support training and development of junior engineers and technicians.
• Provide input into strategic network planning and assist leadership with long-term technology roadmaps.
• Partner with vendor representatives and consultants to manage escalations and optimize vendor support relationships.

• Identify opportunities for improvement in network design, automation, and operational processes.
• Recommend and test new tools or methodologies to enhance network observability and performance.
• Contribute to strategic initiatives that enable network scalability, cost efficiency, and enhanced customer experience.

There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting:
Safety and Security, Quality of work, and Results-Orientation.

• 5+ years of experience as a Senior Network Engineer, Network Administrator, or similar role in a service provider or broadband environment.
• Professional certifications such as CCNP, CCDP or equivalent.
• In-depth knowledge of TCP/IP, BGP, OSPF, and other core routing and switching protocols.
• Experience with network operating systems (e.g., JUNOS, Cisco IOS).
• Familiarity with network monitoring and diagnostic tools (e.g., LibreNMS network tools).
• Solid understanding of network security principles and access control frameworks.
• Demonstrated problem-solving and analytical abilities with a proactive and ownership-driven mindset.
• Excellent organizational, documentation, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

• This role requires occasional travel up to 10% of the time for activities such as out-of-town meetings, training, or project activities.
• Must be authorized to work in the United States.
• Ability to pass a standard background check.
• This is a staff position with mentorship requirements.
• This is a Exempt position.
• This is a Full-Time position.
• This is a Remote position.
• The schedule for this position is Monday through Friday with night or weekend availability as needed to fulfill the core duties of the role, including to fulfill an on-call rotation.
• This position requires the ability to participate in an after-hours…