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Remote IT Help Desk Specialist - Customer-Focused

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Terrestris Global Solutions
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 70000 USD Yearly USD 40000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Help Desk Specialist - Customer-Focused Support

Terrestris is hiring a Remote IT Help Desk Specialist to support the IRS Criminal Investigation division. The role provides remote user support, handles account management, and educates customers on self-service options.

Responsibilities include troubleshooting desktops, laptops, software, hardware, and coordinating with service providers. Candidates must be US citizens with at least one year of help desk experience, and an IT-related degree is preferred.

Step into the Remote IT Help Desk Specialist
- Customer-Focused Support role at Terrestris Global Solutions in Manchester, KY, United States and grow with us.

We are seeking a motivated Remote IT Help Desk Specialist
- Customer-Focused Support to join Terrestris Global Solutions in Manchester, KY, United States.

Consider building your career as a Remote IT Help Desk Specialist
- Customer-Focused Support at Terrestris Global Solutions.

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