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Remote Technical Support Specialist

Remote / Online - Candidates ideally in
Kansas City, Jackson County, Missouri, 64151, USA
Listing for: The Helmsman Group LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

The Helmsman Group LLC is seeking a remote Customer Service Representative — Technical Support to assist customers with product and account issues. You will diagnose, troubleshoot, and guide users through solutions across multiple channels while documenting interactions for tracking and quality purposes.

Ideal candidates have strong communication, 1–3 years in tech support or help desk, and a solid foundation in Windows/macOS, networking, and CRM tools.

We are looking to fill the Remote Technical Support Specialist position at The Helmsman Group LLC in Louisiana, MO, United States.

This is a Full Time role.

The position is based in Louisiana, MO, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 56.000.

We aim to respond to suitable candidates as soon as possible.

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