Senior Cybersecurity Engineer - CIAM; REMOTE

At DICK'S Sporting Goods
, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

DICK'S Inc. is looking for a Senior Customer Identity and Access Management (CIAM) Engineer. This role will perform as a function within our Cybersecurity and Digital Trust organization, with the primary strength of building, integrating, operating, and migrating scalable CIAM solutions. Our ultimate strategic goal is to combine and consolidate multiple customer identity platforms into a single, unified CIAM solution. This role will be the technical lead for this migration, ensuring a seamless, low-friction experience for our customers while maintaining a resilient, highly observable, and secure authentication ecosystem.

• CIAM Migration & Architecture:
  Lead the architectural design and execution of consolidating our disparate customer identity platforms into a single target solution.
• Product Co-Ownership & Business Strategy:
  Partner closely with product, marketing, and various business units to co-own the identity roadmap. Connect identity data to business intelligence to help drive sales, while balancing security measures against customer friction.
• Identity Operations:
  Own the day-to-day lifecycle operations of user accounts, including login flows, multi-factor authentication (MFA), password resets, account recovery, regular patching, system health checks, and feature rollouts.
• Integrations & Microservices:
  Develop and maintain advanced API connections and microservices architectures linking the CIAM platform to ancillary systems like customer loyalty programs, CRMs, and marketing tech stacks.
• Mobile & UI Support:
  Collaborate on or directly support the development of user-facing interfaces, ensuring the authentication experience on mobile applications is frictionless and intuitive.
• Observability & Resilience:
  Implement comprehensive logging, monitoring, and alerting configurations to ensure the identity platform is resilient against outages and highly visible to engineering teams. Security & Incident Response:
  Serve as a core responder for customer identity-related security incidents, identifying credential stuffing, bot mitigation, fraud trends, or system vulnerabilities, and mitigating threats in real time.
• Business Reviews:
  Conduct regular Quarterly Business Reviews (QBRs) and assessments to communicate platform health, migration velocity, and fraud metrics to stakeholders.

• Proven experience successfully executing a full-scale CIAM platform migration from start to finish.
• Identity Technical Depth:
  Advanced expertise in session token management, authentication protocols (OAuth2, OIDC, SAML), and heavy API-driven architecture.
• Multi-Platform Knowledge:
  Hands-on experience working across multiple major CIAM solutions (e.g., Auth0, Okta, Ping Identity, Forge Rock, AWS Cognito, etc.). Developer Background:
  Strong coding background with a preferred focus on microservices and building integrations within a complex customer ecosystem - including CI/CD pipelines.
• Mobile UI/UX
  
  Experience:
  
  Experience developing or heavily influencing user interfaces for mobile applications, specifically around the login and onboarding journeys.
• Business Acumen & Communication:
  Experience navigating customer-facing challenges, translating technical risks into business impact, and managing communication strategies for end-users during major changes.
• Fraud & Friction Analytics:
  Ability to analyze fraud metrics and find the "sweet…