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Epic Go‑ Support Specialist — Remote

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06114, USA
Listing for: Beacon Hill Staffing Group, LLC
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Consultant
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Epic Go‑Live Support Specialist — Remote

Beacon Hill Staffing Group, LLC is seeking Epic Go-Live Support Representatives to provide frontline user assistance during a healthcare system implementation. You will handle issue intake, document events, and escalate to proper teams while maintaining a positive support experience.

Role requires prior call center or help desk work, basic IT concepts, and the ability to learn Epic workflows during Go-Live. Strong communication and patient customer service are essential.

Consider building your career as a Epic Go‑Live Support Specialist — Remote at Beacon Hill Staffing Group, LLC.

The position is based in Hartford, CT, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, IT & Technology.

The advertised compensation is 19.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

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