Epic Go‑ Support Specialist — Remote
Middletown, Middlesex County, Connecticut, 06457, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, Technical Support, IT Consultant -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Beacon Hill Staffing Group, LLC is seeking Epic Go-Live Support Representatives to provide frontline user assistance during a healthcare system implementation. You will handle issue intake, document events, and escalate to proper teams while maintaining a positive support experience.
Role requires prior call center or help desk work, basic IT concepts, and the ability to learn Epic workflows during Go-Live. Strong communication and patient customer service are essential.
Consider building your career as a Epic Go‑Live Support Specialist — Remote at Beacon Hill Staffing Group, LLC.
The position is based in Hartford, CT, United States.
This opportunity is part of our work in Bio & Pharmacology & Health, IT & Technology.
The advertised compensation is 19.000 - 28.000.
We aim to respond to suitable candidates as soon as possible.
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