Remote SaaS Technical Support Specialist
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-02
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IT/Tech
Technical Support, IT Support, HelpDesk/Support, SaaS Sales
Medrio in the United States is seeking a Technical Customer Support Representative to deliver exceptional remote support for our clinical research software. You will handle technical inquiries, document issues, and work with cross-functional teams to improve customer outcomes.
Ideal candidates have experience in phone and email support, strong communication, and familiarity with Salesforce and SaaS, plus a bachelor’s degree or equivalent. This entry-level role offers onboarding and growth.
This Full Time position is for the Remote SaaS Technical Support Specialist role at Medrio.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Technical Support Specialist role in the description above.
We appreciate your interest in this position.
Join Medrio and contribute to our ongoing work.
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