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Remote Senior Help Desk Technician – Advanced IT Support

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Axiom
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 62000 - 75000 USD Yearly USD 62000.00 75000.00 YEAR
Job Description & How to Apply Below

Axiom is seeking a Tier 2 Help Desk Support Technician to deliver advanced technical support across devices, apps, and IT infrastructure. You will diagnose and resolve complex issues, manage incidents, and mentor junior staff while aligning with SLAs.

The role supports Microsoft 365, Active Directory, virtualization, and network services, with full-remote work options in a United States context.

We would love to welcome a new Remote Senior Help Desk Technician – Advanced IT Support to our group in United States.

Learn more about the Remote Senior Help Desk Technician – Advanced IT Support role in the description above.

We appreciate your interest in this position.

Join Axiom and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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