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Remote Tier-2 IT Support Technician; Overnight

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Supportwave
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier-2 IT Support Technician (Overnight)

Supportwave is seeking a IT Support Technician for a full-time remote 12-month contract. The role covers overnight shifts from 7pm to 2am, supporting Windows environments and end users. You will troubleshoot remotely, manage tickets, and ensure service levels are met.

Responsibilities include incident handling, documentation, and effective communication with internal teams to maintain business continuity across off-hours support.

The Remote Tier-2 IT Support Technician (Overnight) role at Supportwave is now open for applications in United States.

We appreciate your interest in this position.

Join Supportwave and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Tier-2 IT Support Technician (Overnight) role at Supportwave, based in United States.

We are looking to fill the Remote Tier-2 IT Support Technician (Overnight) position at Supportwave in United States.

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