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Epic Go‑ Support Agent; Remote

Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60431, USA
Listing for: Beacon Hill Staffing Group, LLC
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Consultant
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22000 - 28000 USD Yearly USD 22000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Epic Go‑Live Support Agent (Remote)

Beacon Hill Staffing Group, LLC is seeking Epic Go-Live Support Representatives to provide frontline support during a healthcare system implementation. This remote role runs for 4-6 weeks with a shift from 2pm to 10pm EST.

You will be the first point of contact for end users, assist with issue intake, documentation, and escalation to the appropriate support teams, while ensuring a positive support experience.

This is a strong role to take on the Epic Go‑Live Support Agent (Remote) role at Beacon Hill Staffing Group, LLC.

This posting is for the Epic Go‑Live Support Agent (Remote) role at Beacon Hill Staffing Group, LLC, based in Springfield, IL, United States.

We are looking to fill the Epic Go‑Live Support Agent (Remote) position at Beacon Hill Staffing Group, LLC in Springfield, IL, United States.

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