Remote IT Support Engineer — M365/Windows Expert
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
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IT/Tech
IT Support, HelpDesk/Support, Windows Server, Systems Administrator
Work Pac is seeking an L1/L2 Windows support specialist for a US-based role, handling Microsoft 365 and network issues across a distributed team.
You'll own incidents from triage to resolution, document outcomes, and manage tickets in Jira Service Management while supporting Entra Windows environments. Strong communication and ownership are essential for success in this remote-friendly, flexible work setup.
The Remote IT Support Engineer — M365/Windows Expert role at Work Pac is now open for applications in United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote IT Support Engineer — M365/Windows Expert role in the description above.
We appreciate your interest in this position.
Join Work Pac and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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