Remote Senior Finance & Operations Systems Engineer

Job Title:
Senior Finance & Operations Systems Engineer

Location:
Remote in New York City, Boston, or the DC metro areas

Position:
Full-Time Direct Hire

️ Join an Industry-Leading Organization

Talent Fish is casting a line for a Senior Finance & Operations Systems Engineer for our premier global

client. Candidates must reside near New York City, Boston, or Washington, DC metro areas.

We are seeking a dynamic, high-performing individual who demonstrates a strong aptitude for

learning new technologies.

Overview:

The Senior Finance & Operations Systems Engineer is responsible for the day-to-day management and

support of various enterprise solutions in close collaboration with other IT teams. Serving as the primary

point of contact for technical issues, this role partners with business users to ensure system health,

stability, and ongoing improvement.

What You Will Do

• Support and drive forward enterprise applications and platforms such as EIS, Intapp Time,
• Emburse, eBilling
  
  Hub, Elite 3E, including Design Gallery, Proforma, Star Collect, Client Travel, and Office Space.
• Lead application implementations, upgrades, enhancements, troubleshooting, and roadmaps.
• Develop in 3E IDE and Design Gallery.
• Conduct development activities, including analysis and solution design, along with hands-on development across application layers.
• Direct oversight and management of various solutions as assigned.
• Act as subject matter expert for those systems and provide technical support as needed. Ensure the health and stability of all solutions owned.
• Monitor, track, and report on performance and capacity. Responsible for capacity planning.
• Under the direction of the Senior Manager, Enterprise Applications, engage with the business as needed in supporting the above.
• Work with the relevant IT teams in developing and delivering enhancements and new capabilities.
• Drive and manage those efforts.
• Deliver recommendations to the business and IT leadership based on an understanding of the platform, roadmap, and related business drivers.
• Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff.
• Adhere to and participate in the Firm's Change Management process.
• Provide regular updates and reporting to both the Senior Manager, Enterprise Applications, and the Director of Applications.
• Collaborates in the creation and use of training and QA materials and activities for applications supported.
• Provides coaching to junior analysts on troubleshooting and best practices.
• Know common legal enterprise solutions. Advanced knowledge of enterprise applications on-premises, in the cloud, and hybrid.
• Work with product vendors and procurement.
• Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities; and Work with QA on test scripts, procedures, and remediation.

What You Will Bring Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related preferred, or equivalent work experience.
• Working knowledge of legal technology solutions preferred.
• 7 + years of general IT and systems work.
• 5 + years' experience supporting Elite 3E or Aderant, preferably in a professional services or legal industry environment.

Experience and Proficiencies

• Advanced 3E or Aderant support.
• Advanced knowledge of Elite 3E accounting/billing systems.
• Knowledge of multi-tier architecture, including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations.
• Knowledge of Windows Server, including IIS, services, scheduled tasks, logging, and configurations.
• Knowledge of SQL Server, SQL development/queries, and reporting tools, especially Power BI.
• Intermediate knowledge of system integrations, including APIs, web services, FTP, and database-to-database.
• Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA.
• Familiarity with security best practices and procedures.
• Familiarity with data governance best practices and procedures; and
• Familiarity with related IT departments such as infrastructure, desktop, service desk, development, operations, and telecommunications.
• Possesses excellent communication skills, with the ability to work independently and drive the successful delivery of innovative solutions to the business.
• Highly organized, accountable, and demonstrate a strong commitment to delivering client service excellence.

Compensation and…