Product Specialist, Technology Solutions

Product Specialist, Technology Solutions 100% Remote within California, Must reside in California

We are seeking a Product Specialist to join the Foundation in its mission of benefit ting, supporting, and enhancing the California Community Colleges - the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.

The Product Specialist, Technology Solutions owns the bridge between business needs and technology solutions. This role leads collaboration with stakeholders, manages cross-functional teams on behalf of product owners, and drives the product backlog to ensure timely, high-quality delivery. Reporting to the Product Manager, Technology Solutions, the specialist advances FoundationCCC’s mission through portfolio management of technology initiatives for internal programs, Collaborative Impact Partners, and the CCC Chancellor’s Office.

These initiatives focus on systemic change within California Community Colleges and impacted communities through cross-departmental collaboration. The Product Specialist, Technology Solutions ensures projects are delivered on time, within budget, and to the highest quality standards. This role collaborates with members of the Product Success team and contributes to strategic initiatives that advance FoundationCCC’s mission. Own product vision and strategy discussions with senior product staff Define and maintain the product roadmap, tracking milestones and progress Lead evaluation of user & stakeholder feedback to shape roadmap updates Drive exploration of new tools or technologies that advance product goals Act as a liaison between internal stakeholders and the development team, clarifying requirements Manage and prioritize a well-organized product backlog with clear user stories and acceptance criteria Serve as Scrum Master: plan sprints, estimate effort, and drive Agile cadence Lead testing coordination with QA and development to ensure features meet defined acceptance criteria Lead market and user research to uncover trends, needs, and competitive insights Drive collaboration across engineering, design, marketing, and other cross-functional teams

• Minimum of 2+ years of related work experience in project management of applications and/or websites required
• Proficiency in Microsoft Office, Google Suite, Zoom, and other collaboration tools
• Experience with Atlassian products (JIRA, Confluence, Product Discovery, Service Desk); JIRA for task tracking preferred
• Experience in setting and achieving Key Performance Indicators
• Project management experience required
• Agile project management experience preferred
• Experience in education or non-profits is a plus
• Experience in a technical support or user assistance role is preferred
• Experience developing or contributing to support materials such as documentation, FAQs, or video guides
• Exposure to ticketing or issue-tracking systems (e.g., Zendesk, Service Now, JIRA Service Desk) is a plus

FoundationCCC is fully committed to a "remote-first" philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.

• Competitive compensation, generous PTO, holidays
• Medical, dental, and vision plans
• Flexible Spending Accounts, and Health Savings Accounts (HSA)
• Employee…