Remote Customer Tech Support Specialist
Andover, Windsor County, Vermont, USA
Listed on 2026-10-03
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Cengage Group is seeking a customer support specialist to assist users of our digital learning solutions. This is a fully remote, work-from-home role supporting students and educators in the United States.
You will troubleshoot across operating systems, browsers, and connectivity, document interactions in our ticketing system, and collaborate with product teams on reported issues and feature requests. The role emphasizes clear communication and strong problem-solving under varying schedules.
The Remote Customer Tech Support Specialist role at Cengage Group is now open for applications in Burlington, VT, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Burlington, VT, United States.
This opportunity is part of our work in IT & Technology.
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