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Remote Clinical Service Desk Specialist; EMR

Remote / Online - Candidates ideally in
Council Bluffs, Pottawattamie County, Iowa, 51501, USA
Listing for: JobDiva, Inc.
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 34000 - 48000 USD Yearly USD 34000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Remote Clinical Service Desk Specialist (EMR Support)

NTT DATA Services is seeking a flexible, shift-enabled professional to join our Provider Clinical Service Desk. The role requires night, weekend, and holiday coverage in a 24x7 environment, with potential travel up to 10%.

You will handle calls about Epic, Cerner, McKesson, and Meditech, document incidents, and drive resolutions. Applicants should have 4+ years in service/helpdesk, 1+ year in technical troubleshooting, and a high school diploma or equivalent.

Step into the Remote Clinical Service Desk Specialist (EMR Support) role at Job Diva, Inc. in Des Moines, IA, United States and grow with us.

All applications are reviewed carefully by our team.

The position is based in Des Moines, IA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 34.000 - 48.000.

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