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ServiceNow ITOM L3 Support Engineer - Remote; Client: TCS
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-10-03
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
SIRO Clinpharm Pvt. Ltd.
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
IT Support, IT Specialist, Systems Administrator
Job Description & How to Apply Below
Dear Candidate,
We are hiring for MNC client.
Role:
Service Now ITOM L3 Support Engineer
Location: Pan India / Remote
Experience: 10+ Years
Key
Skills:
- Strong hands-on experience in Service Now ITOM, Event Management, Discovery, CMDB and CSDM
. - Expertise in L3 troubleshooting, RCA, platform administration, upgrades and patching
. - Strong knowledge of JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
. - Experience with Flow Designer, Workflow Editor and Integration Hub
. - Hands-on experience with REST/SOAP APIs, MID Server, LDAP and Azure AD integrations
. - Knowledge of ACLs, roles, users, Update Sets and instance management
. - Experience in platform health monitoring, performance management and ITIL governance.
- Ability to work with infrastructure, development and architecture teams for complex issue resolution.
- Mandatory:
Service Now Certified System Administrator (CSA). - ITIL Foundation and Service Now Discovery/Event Management certifications preferred.
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