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Remote Major Incident Lead – IT Crisis Response

Remote / Online - Candidates ideally in
South Burlington, Chittenden County, Vermont, 05403, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 115000 - 130000 USD Yearly USD 115000.00 130000.00 YEAR
Job Description & How to Apply Below

GovCIO seeks a SPOC Major Incident Lead for a TSA Focus contract. You will oversee and resolve complex IT incidents to ensure rapid service restoration and minimal business impact.

You will troubleshoot OS and COTS issues, maintain KB articles, and provide advanced remote desktop support. You will coordinate major incident processes, ensure timely updates to Government points of contact, monitor queues with ACD, and contribute to after-action reports and trend analyses.

This posting is for the Remote Major Incident Lead – IT Crisis Response role at GovCIO, based in Montpelier, VT, United States.

This role, Remote Major Incident Lead – IT Crisis Response at GovCIO, could be your next move.

Are you ready to take on the Remote Major Incident Lead – IT Crisis Response role at GovCIO?

We would love to welcome a new Remote Major Incident Lead – IT Crisis Response to our organisation in Montpelier, VT, United States.

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