Remote SPOC Shift Lead – IT Service Desk
Rock Springs, Sweetwater County, Wyoming, 82901, USA
Listed on 2026-10-03
-
IT/Tech
HelpDesk/Support, IT Project Manager, IT Support, Systems Administrator
GovCIO is seeking a SPOC Shift Supervisor to lead a 24x7x365 IT service desk supporting a TSA Focus contract. The role is fully remote, with responsibilities spanning incident management, escalation, knowledge-base maintenance, and high-availability operations for 85K users.
The ideal candidate will have 8+ years in IT, strong leadership, and exceptional communication skills to coordinate analysts and collaborate with cross-functional teams.
The following role is for a Remote SPOC Shift Lead – IT Service Desk with GovCIO.
We invite applications for the Remote SPOC Shift Lead – IT Service Desk position located in Cheyenne, WY, United States.
Our team is growing, and we are hiring a Remote SPOC Shift Lead – IT Service Desk in Cheyenne, WY, United States.
This Full Time role is for the Remote SPOC Shift Lead – IT Service Desk role at GovCIO.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).