UPS WorldShip Installation Specialist - Remote

We are looking for an experienced UPS World Ship Installation Specialist to assist with the installation, configuration, testing, and troubleshooting of UPS World Ship on a Windows workstation.

The ideal contractor will have previous experience installing and configuring UPS World Ship in a business environment and should be comfortable troubleshooting software, network, printer, database, and shipping-related issues.

This is a project-based contract position and is ideal for an IT technician, desktop support specialist, field technician, or UPS World Ship specialist who has hands-on experience with the application.

• Install and configure UPS World Ship on Windows computers.

• Set up and configure UPS World Ship according to business requirements.

• Configure UPS shipping accounts and applicable shipping preferences.

• Assist with importing or migrating existing World Ship data when required.

• Configure shipping printers, label printers, and related peripherals.

• Verify communication between World Ship and connected printers/devices.

• Configure network settings and troubleshoot connectivity issues.

• Troubleshoot World Ship installation and configuration problems.

• Test shipping labels and shipment processing after installation.

• Verify UPS service options and shipping settings.

• Assist with address book and shipment data configuration.

• Provide basic user guidance and training after installation.

• Document installation steps, configurations, and any issues encountered.

• Coordinate with our internal staff to ensure the system is fully operational.

• Perform final testing and confirm the workstation is ready for daily shipping operations.

• Previous hands-on experience installing and configuring UPS World Ship
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• Strong Windows desktop support experience.

• Experience troubleshooting software installation and configuration issues.

• Familiarity with printers, USB/network-connected devices, and shipping label printers.

• Basic understanding of Windows networking and connectivity troubleshooting.

• Ability to work independently and complete a project with minimal supervision.

• Strong troubleshooting and problem-solving skills.

• Good communication skills.

• Ability to document technical changes and provide clear instructions.

• Experience supporting UPS World Ship in a warehouse, distribution, e-commerce, retail, or shipping environment.

• Experience migrating or transferring World Ship data.

• Experience configuring thermal shipping label printers.

• Experience troubleshooting World Ship database or communication issues.

• General IT support or help-desk experience.

• CompTIA A+, Network+, Microsoft, or similar technical certifications are a plus but not required
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The contractor should be prepared to:

We are specifically looking for someone who has actually installed and supported UPS World Ship before
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Please do not apply if your experience is limited to general Windows installations without hands-on UPS World Ship experience.

The ideal candidate is someone who can come into an existing business environment, assess the setup, install/configure World Ship, resolve issues, test the system, and leave the workstation fully operational.