Remote Service Desk Lead: Elevate Tech Support
Washington, District of Columbia, 20022, USA
Listed on 2026-10-03
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Velocity, a managed solutions company, is seeking a Lead Service Desk Analyst to join our remote-enabled Managed IT Service Desk. This senior role acts as a technical escalation resource and working lead for the escalation queue, with a weekly on-call rotation among Managed IT leadership.
The Lead Service Desk Analyst is a working lead role without direct reports, requiring deep knowledge of Microsoft 365, Active Directory, networking, and VMware.
We have an opening for a Remote Service Desk Lead:
Elevate Tech Support in United States within IT & Technology.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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