Remote Technical Support Pro II – API & Billing
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-03
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Twilio is hiring a Technical Support Expert 2 to support customers using the Twilio platform. You will be the voice of Twilio for customers and partners, acting as a subject matter expert for APIs and SDKs, primarily via Zendesk, with some calls or chats.
You will join the Accounts & Billing team, handling routine requests, documenting interactions, and escalating complex issues as needed from a remote-based role in Colombia.
Join us at Gohyred as our next Remote Technical Support Pro II – API & Billing in United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support Pro II – API & Billing role in the description above.
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