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Implementation Lead; Fully Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-03
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Partner Company
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
CRM Systems & Management -
Customer Service/HelpDesk
CRM Systems & Management
Job Description & How to Apply Below
- Own the full customer implementation journey from signed agreement to go-live.
- Build repeatable onboarding playbooks in a remote, AI-native environment.
Responsibilities:
- Configure Shopify/Klaviyo integrations and ensure data quality.
- Manage customer relationships and resolve escalations.
- Hand off accounts to Customer Success with clear context.
Requirements:
- 3+ years customer implementation experience and Klaviyo expertise.
- AI fluency and strong documentation skills.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
We are currently recruiting a Implementation Lead (Fully Remote) for our team in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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