Knowledge Management Lead, Federal Service Delivery; Remote
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-03
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IT/Tech
IT Specialist, IT Support
Bixal is seeking a Knowledge Management Specialist, Service Delivery to build and run the Tier 0 self-service knowledge base for a large federal support program. You will manage article lifecycle, governance, and operating documentation to support Tier 1–3 desk operations.
The role covers content creation, collaboration with IT and cybersecurity, and ensuring knowledge content is accurate, accessible, and scalable for external users and internal staff. Federal program context preferred.
For the Knowledge Management Lead, Federal Service Delivery (Remote) position at Remote Jobs, we are reviewing applications now.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 77.000 - 87.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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