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Customer/Technical Support Associate; Fully Remote
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-10-03
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Honest Networks
Full Time, Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Provide technical support to internet subscribers with a friendly, professional demeanor.
- Handle customer communications across phone, text, chat, and email.
Requirements:
- Must work EST hours with strong customer service and empathy.
- 1+ years in technical support, help desk, or IT role; comfortable with CLI.
- Competitive hourly pay, 401k after 3 months, medical, dental, and vision.
- 10 days PTO plus 7 days sick leave in a mission-driven environment.
Honest Networks is a venture-backed internet service provider offering affordable, high-quality gigabit internet. This rapidly expanding Manhattan-based company values integrity, work ethic, and continuous learning in a fast-paced, mission-driven environment.
We are seeking a motivated New Customer/Technical Support Associate (Fully Remote) to join Honest Networks in United States.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales, IT & Technology.
Position Requirements
10+ Years
work experience
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