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Remote IT Help Desk Specialist - Govt Systems

Remote / Online - Candidates ideally in
Newport News, Virginia, 23601, USA
Listing for: Terrestris Global Solutions
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Help Desk Specialist - Govt Systems Support

Terrestris seeks a Temporary Remote Help Desk Specialist to support IRS CI nationwide and at international offices. The role involves responding to inquiries by phone, email, and chat, educating users on self-service options, and processing tickets.

You will manage user accounts, install software and hardware, troubleshoot desktop/laptop issues, and escalate as needed. Strong customer service and remote-work ability are essential.

This is an excellent opportunity to take on the Remote IT Help Desk Specialist
- Govt Systems Support role at Terrestris Global Solutions.

For the Remote IT Help Desk Specialist
- Govt Systems Support position at Terrestris Global Solutions, we are reviewing applications now.

Step into the Remote IT Help Desk Specialist
- Govt Systems Support role at Terrestris Global Solutions in Richmond, VA, United States and grow with us.

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