Remote Help Desk Manager — Enterprise IT & SLA Leadership
Washington, District of Columbia, 20022, USA
Listed on 2026-10-03
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IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, IT Project Manager
Evanhoe is seeking a Help Desk Manager to lead enterprise Service Desk and End User Support operations, ensuring delivery of high-quality IT support and SLAs across the organization. This role provides strategic leadership, oversees daily operations, develops support processes, and drives continuous improvement of IT support services, while coordinating Major Incident responses.
The ideal candidate will have 6–8 years of progressive experience in IT service/help desk, active Public Trust
The following role is for a Remote Help Desk Manager — Enterprise IT & SLA Leadership with Lever, Inc.
The advertised compensation is 75..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Help Desk Manager — Enterprise IT & SLA Leadership role in the description above.
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