More jobs:
Support Specialist, Contractor; Fully Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-04
Washington, District of Columbia, 20022, USA
Listing for:
Handshake
Contract, Remote/Work from Home
position Listed on 2026-10-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
- Support Handshake's employer, student, and career services users via email, phone, and video.
- Handle 20-30 email tickets and 10 calls daily, focusing on technical troubleshooting and workflow needs.
What You'll Do:
- Resolve questions, bugs, and feedback using internal tools and demo environments.
- Maintain response time and quality goals while flexing across queues.
What We're Looking For:
- Strong communication, resilience, and a growth mindset.
- Based in the US, with technical aptitude and a passion for democratizing opportunity.
Handshake is a career network that connects millions of students and employers, and now runs Handshake AI to build data products for frontier labs. It's a fast-growing startup with a ~$1B run rate and a mission-driven, collaborative culture.
Step into the Support Specialist, Contractor (Fully Remote) role at Handshake in United States and grow with us.
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