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Remote IT Help Desk Pro: Support & Troubleshooting

Remote / Online - Candidates ideally in
South Portland, Cumberland County, Maine, 04106, USA
Listing for: Terrestris, LLC
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Terrestris, LLC is seeking a Temporary Remote Help Desk Specialist to support the IRS CI with remote user assistance across the US. The role covers ticket handling, account management, and basic hardware/software troubleshooting for thousands of users.

You will educate on self-service options, process tickets via Service Now, and escalate complex issues. Candidates should have 1+ year IT help desk experience and strong customer service skills to work remotely.

The Remote IT Help Desk Pro:
Support & Troubleshooting role at Terrestris, LLC is now open for applications in Dover-Foxcroft, ME, United States.

Join Terrestris, LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote IT Help Desk Pro:
Support & Troubleshooting role at Terrestris, LLC, based in Dover-Foxcroft, ME, United States.

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