Senior Escalations Engineer; Remote Client IT Support
Poughkeepsie, Dutchess County, New York, 12600, USA
Listed on 2026-10-04
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IT/Tech
HelpDesk/Support, IT Support
Liss Technologies is seeking a senior Escalations Specialist in Client Services to own escalated incidents from initial intake through resolution, communicating across in-person, phone, and electronic channels beyond frontline helpdesk.
You will mentor junior staff, document steps and outcomes, and coordinate with internal teams and client contacts to ensure timely updates and high-quality support in a fast-paced managed services environment.
This is a genuine position to take on the Senior Escalations Engineer (Remote) – Client IT Support role at F3 Design.
Step into the Senior Escalations Engineer (Remote) – Client IT Support role at F3 Design in Town of North Hempstead, NY, United States and grow with us.
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