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Remote Technical Support Specialist

Remote / Online - Candidates ideally in
Jefferson City, Cole County, Missouri, 65101, USA
Listing for: The Helmsman Group LLC
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

The Helmsman Group LLC is seeking a Call Center Representative to provide first-line technical support via phone, email, chat, and ticketing systems. You will diagnose issues, guide customers through steps, and document outcomes in our help desk.

Ideal candidates have strong communication, basic IT knowledge, and the ability to stay calm in high-volume environments while meeting SLAs and ensuring customer satisfaction.

The Remote Technical Support Specialist position in the Human Resources, Sales field is open for applications.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 42.000 - 60.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Technical Support Specialist role in the description above.

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