Remote Senior Incident & Problem Leader; ITSM
Cookeville, Putnam County, Tennessee, 38502, USA
Listed on 2026-10-04
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IT/Tech
IT Specialist, IT Support, Business Continuity
Global Medical Response (GMR) seeks a Manager to own Major Incident and Problem Management across the enterprise. This role leads P1 incident response, coordinates rapid restoration, and communicates impact to executives.
Beyond incident response, the leader sets strategic direction, aligns with ITSM standards, and mentors MSP providers and analysts to reduce recurrence and improve reliability.
This role, Remote Senior Incident & Problem Leader (ITSM) at Rural Metro Fire Department, could be your next career step.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Senior Incident & Problem Leader (ITSM) role in the description above.
We appreciate your interest in this position.
Join Rural Metro Fire Department and contribute to our ongoing work.
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