Remote Lead, Customer Experience Analytics
Washington, District of Columbia, 20022, USA
Listed on 2026-10-04
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IT/Tech
Data Analyst, Business Systems & Technology Analysis
Pearson is hiring a Lead Specialist, Business Analytics for Customer Experience (CX). This role leverages CX best practices and data analysis to deliver actionable insights from structured and unstructured feedback.
You will work with teams to define data models, identify gaps, source new feedback, and apply AI to close the loop. Responsibilities include analyzing CX data across geographies, building self-service dashboards, and presenting insights to drive business decisions.
The Remote Lead, Customer Experience Analytics role at Pearson is now open for applications in United States.
The Remote Lead, Customer Experience Analytics position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Remote Lead, Customer Experience Analytics in United States within Management & Operations, IT & Technology.
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