EHR Training Solution Consultant

• Type of Requisition:
  Regular
• Clearance Level Must Currently Possess:
  None
• Clearance Level Must Be Able to Obtain:
  None
• Public Trust/Other
  
  Required:
  
  NACI (T1)
• Job Family:
  Functional Experts
• Job Qualifications:
  
  Skills:
  
  Communication, Training and Development, Training Content, Training Needs Assessment
• Certifications:
  
  None
• Experience:
  
  5 + years of related experience
• US Citizenship
  
  Required:
  
  No

Job Description:

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs. You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day.

Our work depends on a Training Solution Consultant joining our team to support Veterans Affairs Electronic Health Record Modernization. The Training Solution Consultant will serve as an embedded training and user-support resource for an assigned Tier 1 Subject Matter Expert (SME) team.

The consultant will help ensure end users receive timely, site-specific support; identify and coordinate refresher-training needs; provide input on training-content updates; and strengthen adoption of processes, systems, and tools supported by the Tier. The consultant is expected to become an integrated member of the assigned Tier team and act as a connector among end users, SMEs, training stakeholders, local sites, and the Access and Training program offices.

The Training Solution Consultant will operate as an integrated extension of the assigned Tier 1 SME team. While the consultant may support multiple sites or user groups, priorities and work activities will be coordinated with designated Tier leadership and SMEs. The role may require participation in scheduled office hours, training sessions, communities of practice, virtual meetings, and site-specific support activities.

This is a remote-based role. Candidate must live in the U.S.

• Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment.
• Experience with the Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, Oracle Health maintenance training, or system-related process changes.
• Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance.
• Strong facilitation, presentation, communication, and stakeholder-management skills.
• Experience identifying learning needs and recommending appropriate training or performance-support solutions.
• Ability to work independently while collaborating closely as an embedded member of a cross-functional team.
• Strong organizational skills, including the ability to manage multiple requests, priorities, and follow-up activities.
• Proficiency with common virtual collaboration, presentation, and documentation tools.

• Experience with the Federal Electronic Health Record (FEHR), including its clinical, operational, training, implementation, or end-user-support environment.
• Experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives.
• Experience developing or maintaining training materials, job aids, knowledge articles, FAQs, and facilitator guides.
• Familiarity with learning-management systems, virtual-learning platforms, or knowledge-management tools.
• Experience supporting geographically distributed sites, facilities, or diverse user groups.
• Prior experience in a consulting…